Vegas Palms Casino is an online brand that is a member of the Fortune Lounge group of online casinos.
They offers a wide range of online gambling options, with hundreds of games available and new games added on a regular basis. Vegas Palms is licensed by the Lotteries and Gambling Authority of Malta and is regulated by the eCommerce Online Gaming Regulation and Assurance (eCOGRA).

History

Vegas Palms was established in 2000 as part of the Fortune Lounge Group and has undergone numerous changes since. During its existence, the casino’s main design selling point has been its laid-back design which promises players a taste of the Caribbean.

Operating platform

They use renowned Microgaming software for its Desktop, Browser and Mobile casino platforms. Microgaming is the world’s largest provider of online gaming software and offers more than 600 uniquely branded games. They currently offers over 500 of Microgaming’s game selection, including slots, table games, progressive games and a live casino platform called Live Dealer.

Licensing

They have been licensed by the Lotteries and Gambling Authority of Malta (LGA) since 16 June 2010, and can be identified by the LGA license numbers, LGA/CL1/542/2008 and LGA/CL3/542/2008. The LGA is a single regulatory body that is responsible for the governance of all gaming activities in Malta, including amusement machines, broadcasting media games, casinos, commercial bingo halls, commercial communication games, the national lottery, non-profit games and remote gaming.

Accreditation

Vegas Palms Online Casino is accredited by eCommerce Online Gaming Regulation and Assurance (eCOGRA) and bears the eCOGRA seal of approval. This regulatory body is a leading independent and internationally accredited testing agency that specialises in the certification of online gaming systems and software. The company’s compliance activities include the protection of vulnerable customers, combating fraudulent and criminal behavior, the prevention of underage gaming, the protection of customer privacy, and the safeguarding of information.

Vegas Palms Casino Games

They offer more than 500 games, including slot machines, progressive jackpots, roulette, blackjack, video poker, keno, baccarat, and many others.

Loyalty

They offer every player that gambles real money a loyalty programme referred to as the Rewards programme. Players earn Rewards points for every bet they place, and points are weighted according to the game a player is betting on. Once a point threshold is reached, players can then exchange their points for cash.

VIP programme

VIP players enjoy enhanced and personalised benefits including their own dedicated casino host and invitations to special events and exclusive giveaways. VIP events hosted by the casino have included the Monaco Grand Prix, the Champions League final in Madrid and events at the Atlantis Resort in the Bahamas, as well as the Ice Hotel in Sweden.

Support

The support centre won Gambling Magazine’s “Top Casino Customer Service Award” in 2003 and offers support in over 13 languages and 24 hours a day, every day of the year.

Security

Various security measures are in place to protect players, relating to both their personal and banking information. The casino employs 128 bit encryption protocols to ensure that players’ personal and banking information remains confidential.